The Works

Ideas on how to make technology work for you.

Cartoon of a mechanic working under the hood

The Most Expensive System You'll Ever Misunderstand

ERP projects go wrong in predictable ways. They go wrong when leadership treats them as IT projects. Whether it's a new implementation, an upgrade, or a platform swap, knowing where the traps are matters.

Applied Intelligence

AI is everywhere. Most of the advice landing on your desk is either too abstract to act on or too optimistic to trust. Five things worth paying attention to.